Best Auto Repair, Pompano Beach

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  • Mon 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Sat Closed
  • Wed 8:00AM - 5:00PM
  • Sun Closed
  • Thu 8:00AM - 5:00PM

Auto Insurance FAQs

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 954-781-4400 or make an appointment online!

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What People Say About Us

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    Brandon's Auto has been taking care of my Fleet of Vehicles for several years and has always done an Excellent Job at a Fair Price...!! I highly recommend that if you need a car or truck repaired - Go to Brandon's..!!!

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    Hands down one of the best repair experiences I have ever had! From the moment the telephone was answered to the moment I paid the bill and drove off the lot the customer service could not have been better! The entire staff was polite, Professional, and courteous. I have found a auto mechanic shop like no other and I am a customer for life! Thank you Brandon and all your employees for everything!

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    This is the place you need to go in order to get your vehicle serviced or at least checked out by honest people. My friends and I use Brandon's exclusively because we always get quick and friendly service. I know I can trust them.

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    Great, professional service! Need to know about a Jeep? Brandon's your guy.

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    We bring our fleet of service vans to Brandon's. They always take care of our needs. Thanks guys!

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    Got tires and wheels here for my Jeep and cannot say enough about Brandon and Richard his brother. Very professional and quick install. Will be back.

Call us for service: 954-781-4400

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