Google My Business Color
  • Mon 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Sat Closed
  • Wed 8:00AM - 5:00PM
  • Sun Closed
  • Thu 8:00AM - 5:00PM

CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us


  • -Gene F.

    Brandon's Auto has been taking care of my Fleet of Vehicles for several years and has always done an Excellent Job at a Fair Price...!! I highly recommend that if you need a car or truck repaired - Go to Brandon's..!!!


  • -Wesley R.

    Hands down one of the best repair experiences I have ever had! From the moment the telephone was answered to the moment I paid the bill and drove off the lot the customer service could not have been better! The entire staff was polite, Professional, and courteous. I have found a auto mechanic shop like no other and I am a customer for life! Thank you Brandon and all your employees for everything!


  • -Water Damage Clean

    This is the place you need to go in order to get your vehicle serviced or at least checked out by honest people. My friends and I use Brandon's exclusively because we always get quick and friendly service. I know I can trust them.


  • -Megan S.

    Great, professional service! Need to know about a Jeep? Brandon's your guy.


  • -Jason C.

    We bring our fleet of service vans to Brandon's. They always take care of our needs. Thanks guys!


  • -John G.

    Got tires and wheels here for my Jeep and cannot say enough about Brandon and Richard his brother. Very professional and quick install. Will be back.

Call us for service: 954-781-4400

ASE (Automotive Service Excellence)
Jasper
NFIB (National Federation of Independent Business)
BNI
  • Car Care Aware